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E-mail
- Commercial e-mail:
Sending unsolicited commercial e-mail or using our e-mail address to
collect responses from unsolicited commercial e-mail is prohibited.
- Mail bombing:
'Mail-bombing' constitutes sending more than ten (10) similar mail
messages to the same email address and is prohibited.
- Harassment:
Sending threatening or harassing e-mail after being requested to stop,
is prohibited. Extremely threatening or harassing e-mail is expressly
prohibited.
- Spamming:
Sending chain letters or sending mass posts (spamming) which provoke
complaints from the recipients is prohibited.
Newsgroups
- Newsgroup spamming:
Excessive posting, or multiple posting the same article to several
newsgroups, is prohibited. Generally accepted standards allow no more
than 15 newsgroups, or multiple postings, for a single article or
substantially similar articles. Such articles will be canceled.
- Off-topic or inappropriate postings:
There is no restriction on content, except as defined by each newsgroup.
Continued posting of off-topic articles is prohibited. Please note that
commercial advertisements are off-topic in the vast majority of
newsgroups.
Internet
Relay Chat (IRC)
- PepperLink is not responsible for
the content or accessibility of Chat rooms. The use of IRC bots is
prohibited, as is the violation of any accepted policies on IRC servers.
If PepperLink is banned from a server, the offending account will be
terminated. We will cooperate in any legal prosecution.
General
- Impersonation:
Attempting to impersonate any person, using forged headers or other
identifying information, is prohibited. The use of anonymous remailers
and nicknames does not constitute impersonation.
- Network unfriendly activity:
Activities which adversely affect the ability of other people or systems
to use PepperLink services or the Internet is prohibited.
i.e. Nuking
- Privacy violations:
Attempts, whether successful or not, to gain access to any computer
system, or customer's data, without consent is strictly prohibited.
- Unattended Accounts:
Use of software or any device that would allow your account to stay
logged on while you are not actively using PepperLink services or use
the account for the purpose of operating a server of any type is
prohibited.
Financial
- Sharing Unlimited or other accounts
with anyone other than immediate family member, or offering any public
information service, such as running a web server or FTP server, is
prohibited.
- Using personal web pages for
commercial web pages or reselling web pages is prohibited.
- Excessive bandwidth or disk
utilization:
PepperLink account descriptions of disk utilization, any use in excess
of those limits is not permitted. Bandwidth utilization is determined by
the total number of bytes transferred from an account's Web and FTP
space. Disk utilization is determined by the total number of bytes
required to store an account's Web, FTP, and Mail data.
- In the event PepperLink determines
that an account is exceeding the bandwidth or disk utilization, the
account owner will be notified by
e-mail. If the excess use continues, the owner may be requested to
upgrade the account's service agreement or to modify the activity
creating the excess use.
Privacy
- It may be necessary for PepperLink
employees to examine system accounting logs and other records to resolve
system problems.
- In addition, PepperLink will
cooperate with the appropriate legal authorities in investigating claims
of illegal activity, including but not limited to illegal transfer or
use of copyrighted material, postings or e-mail containing threats of
violence, or other illegal activity.
- PepperLink makes no guarantee and
assumes no liability for the security of any data on any server
including "secure servers." Our customers are reminded that no
computer system should be considered safe from intrusion. E-mail may
pass through many computer systems, and should not be considered a
secure means of communication unless encrypted. Even then, information
is only as secure as the encryption method.
PepperLink
Position
This document
provides a general understanding of the PepperLink usage policies. Using
common sense and judgment are necessary. Of course, flagrant or repeated
violations of these Policies are viewed in a very different light than minor
infractions. Any attempt to hack infiltrate or otherwise compromise our
system or our customers will be prosecuted.
Protection of our
customers and our resources, the ability to provide quality service to our
customers, comply with all appropriate laws, and the protection of our
reputation as a quality Internet service provider is paramount.
It is our intention
to allow PepperLink customers access to everything the Internet has to offer
with minimal or no interference. Our belief in Free Speech is a firm
commitment to our customers. However, Free Speech does not include the right
to shout "Fire" in a crowded theater. Certain activities are
considered inappropriate by the Internet and cannot be permitted under the
guise of Free Speech.
PepperLink does not
censor the content of any newsgroups. We believe such choices should be left
to the individual. We do advise our users that tools, such as Cyber Patrol
and NetNanny are available for self-censoring. It is the account owner's
responsibility to make use of such tools if desired.
PepperLink does not
monitor the activity of accounts except for system utilization and billing
records. However if we become aware of inappropriate use of PepperLink
service, we will respond. We reserve the right to terminate service without
notice. Our preferred course of action would be to advise the account owner
of the inappropriate behavior and corrective action necessary. However, flagrant
violations will result in immediate termination of service.
In the event that
an account is temporarily deactivated as a result of any prohibited
activities, the account will be subject to reactivation charges and deposit
requirements to be determined by PepperLink.
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